Important Information About COVID-19

Dear Customers,

With the uncertainty around the COVID-19 outbreak, we at Cosmetics Fragrance Direct wanted to share some important information.

Our priority is putting the health and wellbeing of you, our valued customers and staff first. While we remain optimistic about the future and are confident in the measures that the government is putting into place to tackle the outbreak, we are introducing extra steps to ensure the safety of customers and staff for all online orders.

To ensure that our online store is a hygienic environment for packing orders, the following have been implemented:

  • Regular cleaning of the packing station.
  • Cleaning all products with anti-virals.
  • Asking the packing staff to regularly wash their hands before they work and throughout the day.

Cosmetics Fragrance Direct’s Online Store is fully operational and will dispatch orders as per usual. Once we have dispatched your order, we have no involvement in the delivery of your parcel once it leaves the warehouse. Please beware some delays may arise outside of Cosmetics Fragrance Direct control within the Australian Postal Services. At the current time, we are aware of some delays.

If we are made aware of any changes within Australia’s postal services, we will update you on our website and through our newsletter.

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If you have any questions please reach out to us via email at or phone on 1300 757 857.